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PRIVACY POLICY

A legal disclaimer

We take the protection of your personal data very seriously and handle it in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, and disclose information through our website and/or mobile application (together: “digital assets”) and related services (“services”).

 

By using our services, you acknowledge and consent to this Privacy Policy. If you do not agree, you must discontinue use. Continued use after changes constitutes acceptance of those changes.

Data We Collect

  • Non-personal data: Technical and aggregated usage information that does not identify you.

  • Personal data: Identifiable information such as name, email, address, phone number, IP address, or other details you provide or we collect through use of our services. If combined with non-personal data, we treat it as personal data.

How We Collect Data

  • Automatically when you use our services (usage, sessions, device data).

  • Information you provide directly (e.g., via email or forms).

  • From third parties (e.g., login via Google/Facebook).

Why We Collect Data

  • To provide, operate, and improve our services.

  • To respond to feedback and support requests.

  • For analysis, statistics, and fraud prevention.

  • To comply with law and enforce our terms.

  • To send updates, news, and marketing communications (you may opt out of marketing at any time).

Sharing Data

We may share data with:

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  • Service providers (e.g., hosting, technical support).

  • Legal/rights protection (e.g., investigating misconduct, defending claims, protecting safety).

  • Business transfers (e.g., mergers, acquisitions).

  • Authorized third parties (e.g., cloud services, analytics).

  • We may freely share non-personal data.

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If our services include blogs, forums, or social features, content you post may be read, collected, and used by others. Deletion does not guarantee removal from caches or third-party copies.

Cookies & Tracking

  • We and authorized partners use cookies, pixels, scripts, and similar technologies for performance, analytics, personalization, security, and fraud prevention.
  • Analytics and marketing cookies (such as Google Analytics, Yandex, or TikTok Pixel) are only activated after you give consent via our cookie banner.
  • You can change or withdraw your consent at any time by clicking “Cookie settings” at the bottom of our website.
  • For details, see our Privacy Policy or the relevant third-party privacy policies.

Data Storage & Transfers

  • Non-personal data: May be stored and processed worldwide.

  • Personal data: May be processed in the US, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required for services or by law.

  • Transfers to these countries are based on standard contractual clauses approved by the European Commission or other adequate safeguards.

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If you are in the EEA, your data will only be transferred outside the EEA where adequate safeguards exist.

Data Retention

We retain data as long as necessary for service provision, legal obligations, dispute resolution, and enforcement. We may correct or delete inaccurate data at our discretion.

Data Security

Services are not intended for users under the age of majority. We do not knowingly collect data from children. If discovered, we will delete such data and restrict access. Parents may contact us to review, restrict, or request deletion of their child’s data, subject to verification.

Minors

Services are not intended for users under the age of majority. We do not knowingly collect data from children. If discovered, we will delete such data and restrict access. Parents may contact us to review, restrict, or request deletion of their child’s data, subject to verification.

Legal Basis for Processing

We process your personal data only where:

 

  • Necessary to perform a contract (e.g., service delivery, support).

  • Required by legal obligations.

  • Legitimate business interests are pursued, balanced with your rights.

Your Rights

Depending on your jurisdiction, you may:

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  • Request confirmation, access, correction, or deletion of your data.

  • Object to or restrict processing.

  • Request data portability.

  • File a complaint with a supervisory authority.

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California residents may request access to and deletion of their data under the CCPA. We do not sell personal data. Users under 18 may request removal of content they posted.

Updates to This Policy

​We may update this policy from time to time. The latest version will always be published on our website. Material changes will be notified on our site. Continued use after updates means acceptance.

Contact

If you have questions about this policy or your data, please contact us at:

 

Name: AGENCE monaco

Email: info@agencemonaco.com

Phone: +377 37 70 35 83

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